Are all areas of the attraction accessible by wheelchair?

No, all areas are not wheelchair accessible. Factory tour: Wheelchair users can join, but places are limited to one wheelchair user per tour.Other facilities: Accessible toilets and disabled parking are available on-site

Can wheelchairs be rented? If so, what is the cost?

No, wheelchairs cannot be rented.

Do you offer special assistance for visitors in the wheelchair?

Yes, special assistance is available.

Is Emma Bridgewater Factory wheelchair friendly?

Yes, Emma Bridgewater Factory is wheelchair friendly and has accessible toilets. Factory tour: Wheelchair users can join, but places are limited to one wheelchair user per tour.Other facilities: Accessible toilets and disabled parking are available on-site

Is Emma Bridgewater Factory baby friendly?

Yes, there are baby changing facilities.

Are all areas of the attraction accessible with a pushchair?

Yes, all areas are pushchair friendly.

Is there food and drink available to buy?

No, there are no dining options. Come and relax in our gorgeous kitchen. We promise to serve you the best cappuccino or hot chocolate in town, in the nicest surroundings. Sink into a squashy leather sofa to relax with the daily papers, then gather around our stripped pine kitchen table for coffee, lunch or afternoon tea with friends. We have even got WiFi in the kitchen, so you can stay for the afternoon and work on your laptop, as our cook rustles up fresh flapjacks, cakes and delicious dishes of the day in the world's biggest Polka Dot Aga.

Can visitors bring their own food?

No, guest are not allowed to bring their own food

How far is the parking from the attraction?

There is on-site parking available

Can parking spaces be pre-booked or reserved?

No, parking can not be pre-booked or reserved.

Are there accessible spaces for visitors with disabilities?

Yes, there are accessible spaces for visitors with disabilities.

Do visitors need to pre-book time slots or tickets to get into the attraction?

Yes, Emma Bridgewater Factory had stated that you will need to pre-book.

Are there toilets available?

Yes, there are toilets available to the public. Toilets on site, with access for disabled visitors. Baby changing facilities available.

Are there baby changing facilities available?

Yes, there are baby changing facilities available

Are there accessible toilets?

Yes, there are accessible toilets available

Emma Bridgewater Factory

Stoke on Trent, Staffordshire

Ages 4+Pottery Centres and Ceramic CafesArts and CraftsIndoors

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About Emma Bridgewater Factory

Step behind the scenes at the Emma Bridgewater Factory and discover the fascinating journey from a simple lump of clay to a beautiful piece of pottery. With plenty to see, do and create, this unique family-friendly experience offers a glimpse into the world of traditional craftsmanship, making it an inspiring day out for curious kids and grown-ups alike.

The factory produces an impressive 1.3 million pieces of pottery every year, with a talented team of jiggers, jolliers, fettlers, casters and decorators working hard to bring each design to life. Join a guided tour of the Victorian factory to discover the skills and techniques behind the production process. Watch how raw materials are transformed into distinctive mugs, charming keepsakes and much-loved household pieces, and learn about the people who make it all happen. Who knows? Your little ones might even discover a passion for pottery\!

Discover British Craftsmanship
Experience the art of traditional pottery making at the Emma Bridgewater Factory, where British heritage, creativity and skilled craftsmanship come together.
Create Your Own Pottery Experience
Get hands-on with personalised pottery painting, offering visitors a unique opportunity to design a meaningful keepsake.
Shop Unique, Handcrafted Designs
Explore distinctive pottery designs, iconic patterns and exclusive factory finds, making every visit a special opportunity to take home a piece of British design heritage.

Attraction Details

Opening Times

Monday to Saturday 09:30 - 17:30, Sundays 10:00 - 17:30

FAQs

Directions

Emma Bridgewater Factory

Eastwood Works Lichfield Street, Hanley, Stoke on Trent, Staffordshire, ST1 3EJ, England

Tel: 01782 201328

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This attraction has been claimed and verified. All information has been recently checked.

Last updated: 10:30 28/10/2026

Emma Bridgewater Factory

About Emma Bridgewater Factory

Discover British Craftsmanship

Create Your Own Pottery Experience

Shop Unique, Handcrafted Designs

Attraction Details

Opening Times

Pricing & Tickets

FAQs

Directions

Emma Bridgewater Factory Reviews

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