Terms of Use

This website is owned and operated by Day Out With The Kids Limited, First Floor, 1 The Courtyard, 707 Warwick Road, Solihull, B91 3DA. Access to and use of any information on this website is conditional on your acceptance of these website terms and conditions (“the Conditions”). We recommend you read them carefully and print out and keep a copy of them for your future reference. If you do not wish to accept any part of these Conditions then you may not use our website.

Please Note:
When you visit our website or send e-mails to us, you are communicating electronically. We will also communicate with you by e-mail. You agree that all notices, agreements, disclosures and other communications that we provide to you electronically satisfy any requirement that such communications be in writing.

By using this website, you warrant to us that:

You will not use this website or any material or information on it for any purpose that is unlawful or prohibited by these Conditions;
You are at least 18 years old and have the legal authority to use this website in accordance with these Conditions;
You agree to be financially responsible for all charges, fees and other sums of whatever nature which arise out of your use of this website;
All information that you provide about yourself and about anyone else shall be true and accurate.

You must not link (including deep linking) to our website or access, monitor or copy any content or information of this website using any robot, spider, scraper or other automated means or any manual process for any purpose without our prior written agreement.

All content of this website (such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software) is our exclusive property or that of our content suppliers (if applicable) and is, unless specifically stated otherwise, protected by copyright or similar ownership rights. It is published by us and may not be reproduced other than by downloading and viewing on a single computer and/or printing a single hard copy, for private purposes only. It is not to be otherwise reproduced, transmitted, made available on a network or used to create derivative works without our prior written consent. All rights are reserved.

The trade marks, logos and service marks shown on our website, unless otherwise specified, are our intellectual property. No rights are granted to use any of them without our prior written consent.

We are an English registered Company. Our business and the services we offer are governed by the applicable laws of England and Wales except where otherwise stated in our Booking Conditions. No warranties, promises and/or representations of any kind, express or implied, are given as to the accuracy or completeness of any of the material or information contained on this website (in accordance with English law or with any laws of any other country) or as to the nature, standard, suitability or otherwise of any services offered by us or on our behalf.

We shall not be liable for any loss or damage or other sum or claim of any nature whatsoever (direct, indirect, consequential or other) which arises, directly or indirectly, in connection with this website.

The information contained on this website may contain technical inaccuracies and typographical and other errors. The information on these pages may be updated from time to time and may at times be out of date. If any price or other information is obviously incorrect, we will not be bound by it. You must ensure you check all details of the chosen arrangements (including the price) with us at the time of booking.

Occasionally, we may upload traveller reviews, blogs and recommendations on to our website. Such reviews and blogs are the personal opinions of the author of said content and not that of Attraction World. Attraction World takes no responsibility and accepts no liability for these reviews, blogs, recommendations or other similar content on the website, or any resulting acts, omissions or losses incurred.

This website may contain links to other websites. Except where they belong to us, such other websites are not under our control or maintained by us. We are not responsible for the content of such websites. We provide these links for your convenience only but do not monitor or endorse the material on them. We cannot accept any liability in relation to any such other websites or in relation to any material or information appearing on them or which you may otherwise come across after leaving our site by way of a hypertext link or any other means.

This website or any part of it (or any websites that are linked to this website) may not be compatible with your browser or computer configuration and we make no warranty that it is. We make no warranty that your access to our website will be uninterrupted, timely or error free. It is your responsibility to ensure you carry out sufficient checks (including virus checks) to satisfy your particular requirements.

Occasionally, Day Out With The Kids may allow users to upload comments, videos, photographs, reviews, blog entries and other material in relation to attractions, travel or other holiday services. Where you upload such materials, you disclaim any proprietary or other rights you may have in the materials, and agree that such materials can be freely used by Day Out With The Kids for any reason whatsoever, without your permission.

You agree that, at the date of posting, the material submitted by you is appropriate and accurate. You warrant that the material is not misleading, defamatory, untrue, malicious, offensive or abusive. You agree that you will not post any information or material that is owned by another third party without their express authority to do so.

Day Out With The Kids reserves the right to refuse to post or remove (without notice) any materials for any reason at its sole discretion.

Day Out With The Kids encourages families to share their days out using our branded hashtag, #dowtkdaysout. By uploading any content using this hashtag, including but not limited to comments, videos and photographs, you disclaim any proprietary or other rights you may have in the materials, and agree that such materials can be freely used by Day Out With The Kids for any reason whatsoever, without seeking your permission.

Access to this website is conditional on your agreement that all information contained in it and all matters which arise between you and us will be governed by English law. Access is further conditional on your agreement that any dispute or matter which arises between you and us will be dealt with by the Courts of England and Wales only to the exclusion of the Courts of any other country.

If any exclusion(s) or limitation(s) contained in these Conditions is found, in whole or part, to be unlawful, void or for any other reason unenforceable for any purpose(s), that exclusion(s) or limitation(s) or the part(s) in question shall be deemed severable and omitted from these Conditions for that purpose / those purposes. Such omission shall not affect the validity, effectiveness or enforceability of the other provisions of these Conditions.

We may alter these terms and conditions at any time. If we do so, all subsequent use of our website will be governed by the newer version. You must check these terms and conditions regularly.

Refund and Cancellation Policy for Tickets

At Day Out With The Kids, we strive to provide a seamless and enjoyable ticket-purchasing experience for all our customers. Below is our policy regarding refunds and cancellations for attraction tickets purchased through our platform:

Non-Cancellable and Non-Transferable Tickets

• All tickets purchased through Day Out With The Kids are strictly non-cancellable and non-transferable.

• Once your booking has been completed and payment has been processed, we are unable to amend, refund, or transfer the tickets under any circumstances.

Exceptional Circumstances

While our general policy does not allow for cancellations or refunds, we understand that unforeseen circumstances can arise. If your situation falls under exceptional circumstances, we recommend contacting the attraction or event organiser directly. They may be able to assist you at their discretion.

Please note that any decision regarding refunds or amendments lies solely with the attraction or event provider, and Day Out With The Kids has no authority to override their policies.

Errors in Booking

If you believe there has been an error in your booking (e.g., incorrect date or ticket type), please contact us immediately at tickets@dayoutwiththekids.co.uk. While we cannot guarantee changes, we will make every effort to liaise with the attraction provider on your behalf.

Customer Support

If you have any queries about our refund and cancellation policy or require assistance with your booking, please contact our dedicated customer support team:

• Email: tickets@dayoutwiththekids.co.uk

This policy ensures transparency and consistency while upholding the terms set by our attraction partners. By completing a purchase through our website, you agree to this refund and cancellation policy.

Thank you for choosing Day Out With The Kids, and we hope you enjoy your day out!

The competition is open to UK residents aged 18 and over and runs from Thursday 19th June to Monday 23rd June. The prize is a voucher for a day out of your choice within the UK, valued up to £300, and is non-transferable and non-refundable. The prize must be redeemed within six months of notification, subject to availability and booking terms. The winner will be chosen at random from valid entries and notified by email within 5 days of the competition closing. The winner must respond within 1 day to claim their prize or it will be forfeited and a new winner selected. Personal data will be used in accordance with our privacy policy and solely for competition administration. Participation implies acceptance of these terms, and the promoter reserves the right to amend or withdraw the competition at any time. Good luck!