1. South East and London
  2. Greater London
  3. London


The Postal Museum Tickets

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About The Postal Museum

Looking for a family day out that is unique and different? We think we have the place for you...The Postal Museum! And if you think The Postal Museum is just about getting your letters sent, think again!

You can explore 500 years of communications history in hands-on exhibitions and discover exciting stories and so much more. You can also hop aboard Mail Rail, a miniature train that takes you on an underground adventure to explore London's hidden railway!

Things To Do

Sorted! The Postal Play Space

Your kids can enjoy hours of endless fun in the immersive mini-town! From their very own streets and buildings to slides, chutes, pulleys and even trolleys! The little ones can all pretend to be postal workers, deliver letters and more! There's sackloads of fun to be had in the indoor play area, which is specially for kids aged 8 and under.

You can book Sorted! without visiting the museum, or you can purchase tickets for both experiences. Once you have added a museum ticket to your basket, you will automatically be able to book Sorted! on the next page. 

Mail Rail

Hop aboard the Mail Rail, a miniature train which takes you on an underground exploration, with more than a few surprises… Ride through the hidden tunnels and discover a unique piece of industrial heritage. Uncover what's beneath the busy streets of London, explore inspiring exhibitions packed with incredible objects, and exciting stories of those who worked there and enjoy a whole host of fun-filled interactive displays!

The exhibits are packed with curiosities that unveil the story of the very first social network. Kids can get hands-on in an interactive exhibit based in an abandoned engineering depot, then discover the weird and wonderful things sent in the past like Victorian Valentine's cards and even an actual lion!

Browse postage stamps from the museum's collection, get creative with arts and crafts workshops, make bright and colourful animal suncatchers and more postal-themed games!

Gift Shop

Eager to take something home to commemorate your fun-filled family day out? Stop off at the gift shop for a range of exciting products! From story books and mugs to toys and plushies!

There's so much more to discover so make sure you pop in! 

Food & Drink

Need a pick-me up? Head to the cafe for a selection of snacks and refreshments. From barista-made coffee and kid's hot chocolate to cakes and bakes and delicious freshly made sandwiches!

- Ride the Mail Rail - a miniature underground railway

- Discover the secret world of your post

- Newly adapted technology

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Opening Times

Regular Times
  • Monday, Closed
  • Tuesday, 10:00 - 17:00
  • Wednesday, 10:00 - 17:00
  • Thursday, 10:00 - 17:00
  • Friday, 10:00 - 17:00
  • Saturday, 10:00 - 17:00
  • Sunday, 10:00 - 17:00

During school holidays The Postal Museum is also open on select Mondays.

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Pricing & Tickets

General Admission
  • Child (3-15) : £10.00

General Admission (Exhibitions & Mail Rail ride)

Prices from:

Adult (25+) £17.60

Young Person (16-24) £12.20

Disabled Adult+ companion £15.40

Disabled Young Person + companion £10.00

Disabled Child + companion £7.70

Reduced Access Ticket

Popup icon + companion £4.40

Adult National Art Pass £8.80

Child National Art Pass £5.00

Sorted! The Postal Play Space requires a separate ticket:

For ages 8 and under: from £4.50 online

Under 6 months go free

Book Tickets

Book in advance for cheapest tickets

Find other attractions similar to The Postal Museum by visiting our attraction tickets section.

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Plan Your Visit


Stopwatch IconTypical visit time 1 - 2 hours

Tick IconSuitable for Kids and Adults too

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No, there is no parking.

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Contact Details

The Postal Museum
15-20 Phoenix Place
Greater London

Tel: 03000300700

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Last Updated: 01:30 12/04/2024

The Postal Museum Reviews

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