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London Zoo Universal Credit – Supporting Families One Step At A Time

ZSL london zoo

We can understand that days out can be costly and challenging for those who struggle financially. But if you have a family that loves animals and visiting zoos, you’re in luck! For those who have financial help, the London Zoo Universal Credit scheme offers discounted tickets, so you don’t have to miss out on discovering the animal kingdom.

Whether you’re a local resident or a tourist, taking advantage of discounted tickets allows you to explore the zoo’s wide range of wildlife, from majestic lions to playful penguins, all while saving money. So, you can enjoy a memorable day out with family and friends while also learning about conservation efforts and wildlife protection – all without breaking the bank.

Where is London Zoo?

lion on top of its resting spot at london zoo
Of course, you’ll find London Zoo in well…London! Most specifically Regent’s Park.
Shape Location Get directions

Outer Circle
Regent's Park,
Greater London
NW1 4RY

Opening Times

Monday to Sunday from 10:00

Pricing

Adults from £27.00
Kids (3-15) from £18.90
Concessions from £24.30

Find out more

London Zoo Universal Credit

gorilla and baby at london zoo
Those who are on Universal Credit can snap up tickets for as little as £3.00 per person. For low-income families, London Zoo is here to help with their reduced-price tickets for those receiving Universal Credit, Working Tax Credit, Child Tax Credit, Employment and Support Allowance, Income Support or Jobseeker’s Allowance. These special tickets are only available to purchase online, for up to 6 people per household.

It’s important to note that these tickets must be booked online in advance, and a voluntary donation of £1 is encouraged to support vital conservation work. This is a fantastic opportunity to explore the zoo and support its efforts in wildlife conservation! Don’t miss out on this great offer to visit one of London’s most iconic attractions!

What you need to bring

When redeeming the Universal Credit tickets offer, bringing the necessary documents to the admissions gate is important. These include a proof of benefit letter or access to the Universal Credit portal to demonstrate eligibility for discounted tickets. You will also need to bring a photographic ID, to verify the identity of the ticket holder.

Please present these documents to their friendly staff at the admissions gate on your arrival. They’ll gladly assist you and make sure you receive the discounted tickets with your London Zoo Universal Credit offer.

By providing proof of eligibility you can enjoy a roar-tastic and wild day out! Discover amazing animals, make special memories and learn…the fun way!

Remember you can buy tickets for as little as £3.00 per person.

What you need to do

To obtain a proof of benefits letter, you can log in to your Universal Credit account on the Universal Credit portal. Once logged in, you can navigate to the “Manage your account” section and select the “Your payments” option. Here, you will be able to view and download a proof of benefit letter, which includes details of your Universal Credit payments within the last month.

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How to Apply to the Community Access Scheme

flamingo and baby flamingo
Community organisations eligible for the Community Access Scheme at London Zoo must be registered charities, schools, youth groups, or other non-profit organisations that serve communities in the Greater London area. To be eligible for this scheme, the organisations must work with or support either of the following:

  • Older people who are 60+
  • Families from low-income households, including refugees
  • Those with additional needs or disabilities.

You must also provide educational or social services and operate within a specific geographical range.

To purchase tickets through the scheme, eligible community organisations can request an application form from the zoo’s website or by contacting the community access team directly. These ticket prices are heavily discounted, with options for group visits and educational programmes!

By meeting the eligibility criteria and following the purchasing process, community organisations can provide their members with affordable access to London Zoo and its educational offerings. Helping more people connect with wildlife and London Zoo’s conservation efforts!

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Advice On Visiting The Zoo for the First Time

macaw parrot at london zoo
  • At London Zoo they prioritise the well-being of the animals by providing specially designed habitats that mimic their natural environments. So, please respect the animals in their space and only observe them.
  • Please do not feed the animals, it is strictly forbidden. It may disrupt their diet and potentially harm the animals.
  • London Zoo doesn’t hold traditional animal talks. But more informational and educational talks throughout the day. Knowledgeable staff will teach you all about certain animals and provide insight into their daily lives.

FAQs

Are these reduced-price tickets available to more people?

Unfortunately not. The purpose of these cheap tickets is to help low income families to enjoy a family day out meeting all the amazing animals at London Zoo.

How come they offer cheap London Zoo tickets?

Did you know that London Zoo is a charity? That means they can create schemes that can offer cheaper tickets for those in need and eligible. Also, the zoo visitors directly fund their conservation work!

Do I need to provide evidence that I'm on Universal Credit?

Yes. You have to provide proof of eligibility and a photographic ID to prove you’re on the scheme.

We hope we’ve helped those families who need the extra support on how you can benefit from the London Zoo Universal Credit scheme. No family should miss out on special days out and family memories!

Here are some more days out on a budget. Maybe you’ll be interested in our FREE days out blogs? We have quite a few!  From family days out, free days out in Manchester, free days out in London, free things to do with teenagers or even where kids can eat for free!