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Frequently Asked Questions

Find answers to the most common questions here, including how we're continuing to support partners during COVID-19.


I have a question about my invoices or payments

For all invoicing questions and queries, please email


What options are there to promote my attraction or event on your site?

We have lots of different options to suit all budgets - take a look at our Work With Us page to find out more.


We are reopening - how can we update our listing?

Please email with the date when you are reopening and what updates you require. Factual updates are free, but other content changes may require a small admin fee.